Our Service

1.1.Service before sale:

Act as a good adviser and assistant of clients to enable them get rich and generous returns on their investments.
1.1.1. Introduce the product to the customer in detail, answer the question raised by customer carefully;
1.1.2. Make plans for choice according to the needs and special requirements of users in different sectors;

1.2.Service in sale:

1.2.1. Ensure product with high quality and pre-commissioning before delivery;
1.2.2. Delivery on time;
1.2.3. Provide full set of documents as customer’s requirements.

1.3.Service after sale:

Provide considerate services to minimize clients’ worries.
1.3.1. Assist clients to prepare for the first construction scheme;
1.3.2. Install and debug the equipment;
1.3.3. Train the first-line operators;
1.3.4. Examine the equipment;
1.3.5. Take initiative to eliminate the troubles rapidly;
1.3.6. Provide technical support;
1.3.7. Establish long-term and friendly relationship.

1.4. Warranty period

One-year warranty period for whole machine except of tubes and human factors etc, and 12-month of after-sale service from the date when you receive machine or 12 months when installation finished; Consultant services for whole machine life, and 24 hours technical support by email; UPS, English software, user manual and the installation & debugging by our experienced technicians.